silverflash
Well-Known Member
- Thread starter
- #1
not sure if this is the right forum/location to post this but I need to post this someplace so as to warn others.
i ordered the side bars for my 2021 ranger supercab off of ford parts america by sewell and got a great price shipped of $368. That was june 5th. fast forward to yesterday and they told me there is no ETA as they are on backorder. SO I called my local dealer who told me he could have them tomorrow/which is today and they are $425 plus tax. So i emailed FPA-Sewell again asking for ETA and miraculously, they were supposed to be shipped out today. Cool I thought. So I didn't order from local and figured I just saved 50$.
So this morning I get an email from FPA-sewell saying sorry for the inconvenience but the part is larger and heavier than they thought so shipping would be another $157. Ummm, no. I emailed her back saying they need to honor their price that they charged my credit card for and also said to cancel the engine cover order if they cannot honor the side steps order. She emailed an hour later saying both orders have been cancelled and I will have a refund in 2-5 business days.
So that's my experience with them. i won't use them again. You mileage may vary. i plan on giving them an appropriate review elsewhere as well.
i ordered the side bars for my 2021 ranger supercab off of ford parts america by sewell and got a great price shipped of $368. That was june 5th. fast forward to yesterday and they told me there is no ETA as they are on backorder. SO I called my local dealer who told me he could have them tomorrow/which is today and they are $425 plus tax. So i emailed FPA-Sewell again asking for ETA and miraculously, they were supposed to be shipped out today. Cool I thought. So I didn't order from local and figured I just saved 50$.
So this morning I get an email from FPA-sewell saying sorry for the inconvenience but the part is larger and heavier than they thought so shipping would be another $157. Ummm, no. I emailed her back saying they need to honor their price that they charged my credit card for and also said to cancel the engine cover order if they cannot honor the side steps order. She emailed an hour later saying both orders have been cancelled and I will have a refund in 2-5 business days.
So that's my experience with them. i won't use them again. You mileage may vary. i plan on giving them an appropriate review elsewhere as well.
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