2019 Ford Ranger water in coil

[559FordFan]

I own a 2019 Ford Ranger . I am the original owner with 43,373 miles. Purchased the Ford Maintenance program for $3000 on purchase date 3/23/19 Covering all general maintenance. Vehicle is up to date on all oil changes and inspections. Recently driving home from work my truck began to violently shake and shut down on the freeway . Was able to limp it into the dealership 1/8 mile away . After 4 days at the dealership I was told this is a known problem with all Ford Rangers 2019-2022. There is a TSB to correct the issue that Ford has known about since 8/2/20. Water apparently leaked into valves and burned out all internal coil boot springs, valve cover, ignition coils , and spark plugs . My service advisor is Samantha at Future Ford Clovis 5592946351 told me even though Ford knew of this defect and even releasing a technician service bulletin twice they were unwilling to assist or cover repairs because vehicle was out of the 3yr / 36000 warranty . I asked why I hadn’t been advised of this “known defect” during my many maintenance visits in the past 5 years to their dealership. She told me Ford has no commitment to advise their customers of ”potential” defects unless NTSB forces a recall . She said Ford has no obligation to their customers other then to sell or service vehicles. I called Ford Customer Service and spoke to three different supervisors who advised my loyalty score was only a 88 and did not warranty any assistance as I was not a top consumer!! Since 1994 I have owned 19 Fords , all purchased and not leased.
I did open. Complaint with the NTSB to try and get a recall started for this known defect. After a week of exhaustive communicating with Ford corporate I am just going to pay the $3300and will NEVER own a ford again ever . I work for company that has a massive fleet of ford vehicles (39,900) . I will do everything in my power to shift purchases away from Ford brand.

Sponsored

 

[Msfitoy]

I own a 2019 Ford Ranger . I am the original owner with 43,373 miles. Purchased the Ford Maintenance program for $3000 on purchase date 3/23/19 Covering all general maintenance. Vehicle is up to date on all oil changes and inspections. Recently driving home from work my truck began to violently shake and shut down on the freeway . Was able to limp it into the dealership 1/8 mile away . After 4 days at the dealership I was told this is a known problem with all Ford Rangers 2019-2022. There is a TSB to correct the issue that Ford has known about since 8/2/20. Water apparently leaked into valves and burned out all internal coil boot springs, valve cover, ignition coils , and spark plugs . My service advisor is Samantha at Future Ford Clovis 5592946351 told me even though Ford knew of this defect and even releasing a technician service bulletin twice they were unwilling to assist or cover repairs because vehicle was out of the 3yr / 36000 warranty . I asked why I hadn’t been advised of this “known defect” during my many maintenance visits in the past 5 years to their dealership. She told me Ford has no commitment to advise their customers of ”potential” defects unless NTSB forces a recall . She said Ford has no obligation to their customers other then to sell or service vehicles. I called Ford Customer Service and spoke to three different supervisors who advised my loyalty score was only a 88 and did not warranty any assistance as I was not a top consumer!! Since 1994 I have owned 19 Fords , all purchased and not leased.
I did open. Complaint with the NTSB to try and get a recall started for this known defect. After a week of exhaustive communicating with Ford corporate I am just going to pay the $3300and will NEVER own a ford again ever . I work for company that has a massive fleet of ford vehicles (39,900) . I will do everything in my power to shift purchases away from Ford brand.

Sad to hear of your bad experience...at least you didn't have to cough up $6K out of pocket for a new transmission at 95K miles...don't know what happened to Ford but my wife's 2011 Explorer has almost 250K and only needed normal maintenance...

 

[airline tech]

Since you have just joined - Welcome to the Forum.

Now a little background on this issue.
The main issue is how the rain water is routed off the bottom of the plastic cowl and down to the top of the engine, some owners (no issues) but if rain water drips off of the cowl it routes its way down into the Spark Plug Wells (#4 -just under the cowl) and if the nose down parking is just right it moves down the head valley and (puddles in the #1) well.

The TSB - Only covers the install of the Engine Appearance Cover, to haphazardly address the water in the plug wells issue. (Not all Rangers - Get that cover)
The TSB - MENTIONS correcting the Misfire Issue (First) but if you really read the procedure, the TSB does not state that this is a (No-Charge) repair for Warranty.

So, what to do about it to fix it - Misfire
This can be a possible (MAJOR) issue if you break the spark plugs getting them out.
The water in the wells creates an issue of corrosion on the threads of the plugs and they seize.

If you follow a removal procedure of Baby Steps, you have a slight probably of success of getting them out without a major issue.
If you break the plug, then your success rate drops considerably - as now your only option is an easy out.
If that fails - then it's a Head Replacement

So, Replace the Plugs and at least the COP Boots, the coils themselves are most likely still good, but depending on milage on them - it may be a good idea to replace them.

I suggest you read the various threads on - Water in the Plug Wells that covers this.

I agree that this should be a recall or a 100% covered repair vs just slapping a band-aid on the issue.

 

[Jason B]

Sorry about your problems. This is a known POTENTIAL problem, as most Rangers haven't had it happen (yet). I think you should fight them on this.
1st. It's known to happen before.
2nd. There's TSB proving they know about it.
3rd. And most importantly, the warranty is 5yr 60K on engine and drive drain, so it should be covered, unless you are outside of the 5yr period.

 

[Retirednavy2010]

Sad to hear of your bad experience...at least you didn't have to cough up $6K out of pocket for a new transmission at 95K miles...don't know what happened to Ford but my wife's 2011 Explorer has almost 250K and only needed normal maintenance...

This is my first ford in nearly 30 years and it will be my last. I've had pinto's, escorts, LTD's, a F150 before and they were fine. In my opinion Ford has done the corporate blind eye to issues over profits. Although I'm 67 there will never be another ford in my household.

 

[559FordFan]

Since you have just joined - Welcome to the Forum.

Now a little background on this issue.
The main issue is how the rain water is routed off the bottom of the plastic cowl and down to the top of the engine, some owners (no issues) but if rain water drips off of the cowl it routes its way down into the Spark Plug Wells (#4 -just under the cowl) and if the nose down parking is just right it moves down the head valley and (puddles in the #1) well.

The TSB - Only covers the install of the Engine Appearance Cover, to haphazardly address the water in the plug wells issue. (Not all Rangers - Get that cover)
The TSB - MENTIONS correcting the Misfire Issue (First) but if you really read the procedure, the TSB does not state that this is a (No-Charge) repair for Warranty.

So, what to do about it to fix it - Misfire
This can be a possible (MAJOR) issue if you break the spark plugs getting them out.
The water in the wells creates an issue of corrosion on the threads of the plugs and they seize.

If you follow a removal procedure of Baby Steps, you have a slight probably of success of getting them out without a major issue.
If you break the plug, then your success rate drops considerably - as now your only option is an easy out.
If that fails - then it's a Head Replacement

So, Replace the Plugs and at least the COP Boots, the coils themselves are most likely still good, but depending on milage on them - it may be a good idea to replace them.

I suggest you read the various threads on - Water in the Plug Wells that covers this.

I agree that this should be a recall or a 100% covered repair vs just slapping a band-aid on the issue.

Thank you for the amazing insight brotha. Much appreciated.
I did escalate this matter to Fords Office Of The President and already recieved multiple calls and emails this morning. Thanks again

 

[Beach]

Since you have just joined - Welcome to the Forum.

Now a little background on this issue.
The main issue is how the rain water is routed off the bottom of the plastic cowl and down to the top of the engine, some owners (no issues) but if rain water drips off of the cowl it routes its way down into the Spark Plug Wells (#4 -just under the cowl) and if the nose down parking is just right it moves down the head valley and (puddles in the #1) well.

The TSB - Only covers the install of the Engine Appearance Cover, to haphazardly address the water in the plug wells issue. (Not all Rangers - Get that cover)
The TSB - MENTIONS correcting the Misfire Issue (First) but if you really read the procedure, the TSB does not state that this is a (No-Charge) repair for Warranty.

So, what to do about it to fix it - Misfire
This can be a possible (MAJOR) issue if you break the spark plugs getting them out.
The water in the wells creates an issue of corrosion on the threads of the plugs and they seize.

If you follow a removal procedure of Baby Steps, you have a slight probably of success of getting them out without a major issue.
If you break the plug, then your success rate drops considerably - as now your only option is an easy out.
If that fails - then it's a Head Replacement

So, Replace the Plugs and at least the COP Boots, the coils themselves are most likely still good, but depending on milage on them - it may be a good idea to replace them.

I suggest you read the various threads on - Water in the Plug Wells that covers this.

I agree that this should be a recall or a 100% covered repair vs just slapping a band-aid on the issue.

The lack of the engine cover, such as it is, is a major contributor for this issue? MIne (‘19 Lariat bought used) has one that was stock, the foamish one that many apparently didn’t have, not sure if that helps or is junk?

 

[subquark]

The lack of the engine cover, such as it is, is a major contributor for this issue? MIne (‘19 Lariat bought used) has one that was stock, the foamish one that many apparently didn’t have, not sure if that helps or is junk?

It's supposed to be a solution for this, but I can't see how, it doesn't cover much.

There are a few threads here where folks have added seals and even a pool noodle hack to stop the water from getting back there.

Frankly, the pool noodle hack seems much better than the token of an engine cover.

https://www.ranger5g.com/forum/thre...391-miles-sorry-not-covered.27079/post-625169

https://www.ranger5g.com/forum/thre...-in-spark-plugs-tsb-21-2147.26760/post-618571

 

[Jason B]

The lack of the engine cover, such as it is, is a major contributor for this issue? MIne (‘19 Lariat bought used) has one that was stock, the foamish one that many apparently didn’t have, not sure if that helps or is junk?

It's a band aid to cover up the real cause of the problem, which is the 2-piece cowl that seeps water where the two parts meet.

 

[BladeRanger]

I own a 2019 Ford Ranger . I am the original owner with 43,373 miles. Purchased the Ford Maintenance program for $3000 on purchase date 3/23/19 Covering all general maintenance. Vehicle is up to date on all oil changes and inspections. Recently driving home from work my truck began to violently shake and shut down on the freeway . Was able to limp it into the dealership 1/8 mile away . After 4 days at the dealership I was told this is a known problem with all Ford Rangers 2019-2022. There is a TSB to correct the issue that Ford has known about since 8/2/20. Water apparently leaked into valves and burned out all internal coil boot springs, valve cover, ignition coils , and spark plugs . My service advisor is Samantha at Future Ford Clovis 5592946351 told me even though Ford knew of this defect and even releasing a technician service bulletin twice they were unwilling to assist or cover repairs because vehicle was out of the 3yr / 36000 warranty . I asked why I hadn’t been advised of this “known defect” during my many maintenance visits in the past 5 years to their dealership. She told me Ford has no commitment to advise their customers of ”potential” defects unless NTSB forces a recall . She said Ford has no obligation to their customers other then to sell or service vehicles. I called Ford Customer Service and spoke to three different supervisors who advised my loyalty score was only a 88 and did not warranty any assistance as I was not a top consumer!! Since 1994 I have owned 19 Fords , all purchased and not leased.
I did open. Complaint with the NTSB to try and get a recall started for this known defect. After a week of exhaustive communicating with Ford corporate I am just going to pay the $3300and will NEVER own a ford again ever . I work for company that has a massive fleet of ford vehicles (39,900) . I will do everything in my power to shift purchases away from Ford brand.

Check your $3k extended warranty that you purchase, this might fall under that warranty. Sorry to here about your bad experience and thank you for posting it so we all can be aware of this.

 

[559FordFan]

Check your $3k extended warranty that you purchase, this might fall under that warranty. Sorry to here about your bad experience and thank you for posting it so we all can be aware of this.

I did check the warranty and they said it did not cover the damage . I read the entire warranty and it did not seem to cover water damage . I am still within the Powertrain Coverage and they denied that as well . Just left the dealer and a mechanic told me he has personally worked on 28 Ford Rangers with my exact defect ! He was very honest and agreed this should be a recall but says they are making a lot of money repairing this flaw . It’s pretty sad they are picking profit over people .

 

[BladeRanger]

I did check the warranty and they said it did not cover the damage . I read the entire warranty and it did not seem to cover water damage . I am still within the Powertrain Coverage and they denied that as well . Just left the dealer and a mechanic told me he has personally worked on 28 Ford Rangers with my exact defect ! He was very honest and agreed this should be a recall but says they are making a lot of money repairing this flaw . It’s pretty sad they are picking profit over people .

Keep updating your post here, I'm sure some of the folks are Engineers at Ford and probably looking into the issues. Sorry about your bad experience.

 

[jaws1162]

I own a 2019 Ford Ranger . I am the original owner with 43,373 miles. Purchased the Ford Maintenance program for $3000 on purchase date 3/23/19 Covering all general maintenance. Vehicle is up to date on all oil changes and inspections. Recently driving home from work my truck began to violently shake and shut down on the freeway . Was able to limp it into the dealership 1/8 mile away . After 4 days at the dealership I was told this is a known problem with all Ford Rangers 2019-2022. There is a TSB to correct the issue that Ford has known about since 8/2/20. Water apparently leaked into valves and burned out all internal coil boot springs, valve cover, ignition coils , and spark plugs . My service advisor is Samantha at Future Ford Clovis 5592946351 told me even though Ford knew of this defect and even releasing a technician service bulletin twice they were unwilling to assist or cover repairs because vehicle was out of the 3yr / 36000 warranty . I asked why I hadn’t been advised of this “known defect” during my many maintenance visits in the past 5 years to their dealership. She told me Ford has no commitment to advise their customers of ”potential” defects unless NTSB forces a recall . She said Ford has no obligation to their customers other then to sell or service vehicles. I called Ford Customer Service and spoke to three different supervisors who advised my loyalty score was only a 88 and did not warranty any assistance as I was not a top consumer!! Since 1994 I have owned 19 Fords , all purchased and not leased.
I did open. Complaint with the NTSB to try and get a recall started for this known defect. After a week of exhaustive communicating with Ford corporate I am just going to pay the $3300and will NEVER own a ford again ever . I work for company that has a massive fleet of ford vehicles (39,900) . I will do everything in my power to shift purchases away from Ford brand.

DO NOT PARK YOUR TRUCK NOSE DOWN!, that said I had water in 1, and the 2-3 well and through someone's work on this page, he came to the realization its the split plastic cowl cover seam leaking onto the top of the motor and down the breather hole in the top of the coils, the only coil dry was 4.

 

[559FordFan]

DO NOT PARK YOUR TRUCK NOSE DOWN!, that said I had water in 1, and the 2-3 well and through someone's work on this page, he came to the realization its the split plastic cowl cover seam leaking onto the top of the motor and down the breather hole in the top of the coils, the only coil dry was 4.

jaws1162, thanks for the info .. TBH I park my truck in my garage 75% of the time . When I do leave it out front it stays (nose up) or engine toward the garage. I live in California so we don’t see much rain or snow. Still kind of a shame we would have to park our late model vehicles in ANY particular position to avoid engine failure . Thanks again

 

[559FordFan]

UPDATE !
After several weeks of absolutely spamming Jim Farleys posts ( ford ceo ) on Linkedln , I received a response from his office. I explained my situation in full detail and they told me this is the 1st time hearing of this issue and that this situation is absolutely covered under the vehicles standard power train warranty! They called my local dealer and had my vehicle ready within three days !! They apologized for the ( misunderstanding ) and even sent me a free Ford window shade . I am greatful that Ford lived up to their obligations, but it should have never came to this point. Thank you Ranger Family for your insight and wisdom ! Here are a few pics of the damaged parts and the fixed product….

Sponsored